Corona Virus – How We Have Adapted Our Business & Evolved With Changes

💻Natural Eclipse has the technology and capability as a business with online payment systems. We have an excellent website, efficient online skills and packaging systems behind the scenes to keep continuing on with our online business during these unprecedented times.

❓How can you get professional advice without having to leave your home?

We have an online message service on our website https://naturaleclipse.com.au/. This messaging service reaches me directly. It is not a robot service and I personally answer each individual inquiry. We are posting lots of new video tutorials on our Facebook page. Please like us on Facebook and follow  https://www.facebook.com/Natural-Eclipse-501994936640573/

☎️Phone/or text 0438 388 353
⌨️Email hello@naturaleclipse.com.au
📱Message via Facebook

💕Do you need an order urgently and live in Canberra?

We have click and collect on the website. Just place your order online and we will notify you when it’s ready to pick up. Then we will leave it out the front of our shop in the box provided. Please use hand sanitiser before and after collecting your parcel. Our shop is not in a mall so you can pull up and park  in fresh air and avoid people.

♻️Refills Online and In-store

If you live in Canberra and want to bring your bottles to us –

✔️Select click and collect at the checkout.

✔️Complete order online including payment.

✔️ Put your empty refills in a bag or box labelled with your name.

✔️Leave inside the big box out the front of our shop by the front door. Unit 16 63 Wollongong St Fyshwick, Canberra Australia 2609.

✔️ Please use hand sanitiser before and after putting your parcel in the box.

✔️Natural Eclipse will notify you via text message when we have refilled the bottles and they are ready for you to collect from the box out the front of the shop.

✔️If you do not want to collect the refilled bottles and your order is over $45 then the postal is free.

Online Postal Refills 
Our online postal system is really easy. Just order online and you pay the postage to send in your clean, empty bottles to us to refill. If your order is over $45 then return postage of your refilled bottles is free.

We encourage you to please keep refilling and utilise our online service for your refills. When your salon opens up again or home restrictions are lifted go back in and support your local refill salon again. But in the interim Natural Eclipse is available for your refills.

❤️We must all support one another’s business before, during and after this crisis.

For more information on postal refills please visits https://naturaleclipse.com.au/category/refill/

‼️If you can’t use a website.

Please contact us for alternative arrangements.

Helping to spread the word.

🙏We would very much appreciate our customers helping in spreading the word with how Natural Eclipse can help customers.

💝We are here to help during difficult times and have implemented many changes to our business to assist. Lets all band together and also assist any customers that may need help.

We are well stocked and working otherwise as normal for our customers.

Many thanks in advance

❤️LeeanneGoodwin
Owner
Natural Eclipse