* Order placed from 12.30pm sunday 3/12/2023 to 9am Wed 6/12/2023 will be processed and posted Thursday 7/12/2023. 🌟🌟🌟🌟🌟 5 Star Online Retailer
When you shop at Natural Eclipse your buying from a trusted, experienced and AUTHORISED retailer. We know how to do business and look after customers correctly because of all our year’s experience in business.
We have been an online retailer for a while now. Therefore we know how to pack online goods correctly to assist with a smooth ride in transit.
We have a 5***** service and rating. We thrive to make your online or instore shopping a positive and uplifting experience. We run a very tight ship with an extremely efficient online and in-store service.
You can be guaranteed that you are getting brand NEW, fresh in date product that has been stored correctly as per manufactures directions.
Natural Eclipse has free shipping for orders over $80. Orders under $80 will be charged a $10 shipping fee.
Same Day Dispatch*
When you place your order before 9am on weekdays then the order is processed and dispatched on the same day. If it is a weekend or a long weekend then the order is processed on the next business day.
When your order is received after 9am (e.s.t) it will be processed the next business day, however sometimes it may still be dispatched that day.
When we are having a sale or special promotion including Black Friday sales, or its been a long weekend please allow more time, usually 1 – 5 extra business days.
We use Australia Post to deliver our parcels. All of our parcels come with tracking.
*If same day dispatch is not available then there would be a notice at the start of the FAQ /shipping page telling you when your order will be sent. If there is no notice then it is business as usual. We are very prompt with packing and processing our orders.
Express Post Shipping
If you would like to get express shipping for orders than a $15 fee will apply. This will prioritise your order and the order will be shipped via express shipping. However please note conditions as stated in same day dispatch*
Cut off time for express post orders to be processed and dispatched the same day is 9am using Australian Eastern Time. Please check Australia Post for terms and conditions of express post for your postal code.
New Zealand Shipping
We charge a flat rate of $19.95 for New Zealand orders. Free Express post-upgrade offer is not available to New Zealand orders. We ship all orders via Australia Post to New Zealand. Please visit Australia Post for time frames for shipping to New Zealand.
Express Shipping is not available to New Zealand. Whilst we will do our best to have same day dispatch to New Zealand, please allow an extra 2 business days for us to process your order our end.
Aerosol products and Boost Brushes
Aerosol products and Boost Brushes can not be shipped into New Zealand. Do not select these. If you order any Aerosol products by mistake then we will issue you with a refund on the products.
Please be aware that each country has its own rules on Duty payable when purchasing goods from overseas. If you purchase our products and the total is over the duty threshold for your country, you may be liable to pay duty. We do not pay international duty on any international orders.
Australian GST on International Orders
The retail prices charged on our online shop are the same for both domestic and international orders. Orders outside Australia do not reflect any Australian GST. For further enquiries please contact at firstname.lastname@example.org
Store Closure Notification
If express post shipping is not available or there are delays due to store closure then you will see a notice at the top of this page. Otherwise, it’s business as usual. We are very prompt with shipping and processing orders.
If you select minimal packaging then your order is sent with as little packaging as we can to ensure your parcel arrives safely. If you would like any product brochures included please mention in the notes section in cart.
Click and Collect Orders
If you would like to click and collect your order just select click and collect in shipping. We will send you a text message and completed order email when your order is completed and ready to pick up. Orders must be picked up within 7 days of placing your order otherwise the order will be refunded and cancelled if not collect within the 7 days.
Click and Collect orders placed after 3pm on Fridays will be ready to collect from the shop front from Tuesday.
Our shop address is
1 Lyons Place
Lyons ACT 2606
Please click here for shop hours.
Does Natural Eclipse ship worldwide?
We ship Australia wide and to New Zealand.